Unable to access Microsoft Teams or Outlook

Windows 10

Outlook is asking for password and teams is saying it "ran into a problem"

  • close out teams/outlook
  • Press the Windows Key and I at the same time
  • click "accounts"
  • click "Access work or School"
  • click on the "work or School account" for your account  Uploaded Image (Thumbnail)
  • Click disconnect
  • click Yes
  • load Outlook and Teams and sign back in.

 

Windows 11

  • Close out of outlook and teams 
  • Type school in the search bar at the bottom 
  • Click on “Access Work or School” 
  • Uploaded Image (Thumbnail)
  • Click the down arrow next to your name  
  • Uploaded Image (Thumbnail)
  • Click Disconnect 
  • Click Yes 
  • Close out the window 
  • Open “Outlook” 
  • Login 

 

 

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