Service Catalog

Categories (9)

Accounts and Access

Request Access to or Update an Account: ID badges, password resets, shared folders/drives, and business applications like Colleague, CRM Dynamics, EMS, Enrole, iVisions, MS Office, Symplicity, and TimeClock+

Audio Visual

DVD players, microphones, projectors, speakers, touchscreens, TVs

Business Applications and Reporting

Forms, reports, or help with business applications like Colleague, CRM, EMS, Enrole, iVisions, MS Office, Symplicity, and TimeClock+

Communications

E-mail, phones, School Messenger, Teams, the Hub, tulsatech.edu (Public web site), and voicemail

Desktop and Mobile Computing

Chromebooks, iPads, laptops, Loaner Equipment, keyboards, monitors, printers, tablets, Virtual Desktop Infrastructure (VDI)

Instructional Applications and Systems

Attendance, BlackBoard, LANSchool, hovercams

Network and Connectivity

Cables and network drops, Internet, outages, WiFi issues

Security: Information and Physical

Access Control (physical), cameras, PCI, phishing, virus protection

Software Catalog

Non-interactive list of District Software