Setup "Line Appearance" on Microsoft Teams.

Tags Teams Phone

Problem


The user wants to be able to receive phone calls from another employee; supervisor. 

 

 

Environment


Both employees are on Microsoft Teams as a phone system.  

User A -  Employee that wants to receive the calls

User B - Is the Employee that needs their phone to ring to another employee 

 

 

Resolution


User B

  1. Open Microsoft Teams
  2. Click on the picture at the top right
  3. Click Settings
  4. Go to Calls
  5. Change "Also Ring" from No one else to "New Number or Contact" Type User A's name under "Add Number or Contact"
    1. If you want more than one person, then select "Call Group"  It will bring up another window.  You can type more than a person. 
    2. Click Save
  6. Close Window

User A  (Optional) 

If you want to change the ring tone for a call for User B on your phone.

  1. On your Yealike phone 
  2. Click your picture
  3. settings
  4. Calling
  5. Forwarded class,  change to the ring tone of your choice

Cause


User change

 

 

 

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Details

Article ID: 132702
Created
Wed 4/21/21 12:51 PM
Modified
Thu 7/14/22 12:06 PM