Problem
The user wants to be able to receive phone calls from another employee; supervisor.
Environment
Both employees are on Microsoft Teams as a phone system.
User A - Employee that wants to receive the calls
User B - Is the Employee that needs their phone to ring to another employee
Resolution
User B
- Open Microsoft Teams
- Click on the picture at the top right
- Click Settings
- Go to Calls
- Change "Also Ring" from No one else to "New Number or Contact" Type User A's name under "Add Number or Contact"
- If you want more than one person, then select "Call Group" It will bring up another window. You can type more than a person.
- Click Save
- Close Window
User A (Optional)
If you want to change the ring tone for a call for User B on your phone.
- On your Yealike phone
- Click your picture
- settings
- Calling
- Forwarded class, change to the ring tone of your choice
Cause
User change