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For Sessions that were built in error within the Enrole - Sales Desk.

Instructions on how to navigate to a Subsession Detail page in the Enrole Sales Desk.

Allow registrations for certain customers, without the Public Session displaying on the Shopping Cart to the public.

To register a person/student within your staff user-interface, Enrole, you will need to add at least one attendee and one session to a "shopping cart."

Discover how to efficiently use Informer 4 to find individuals in Enrole with clear step-by-step instructions. Learn to avoid errors and duplicates by copying the Enrole ID upon locating the correct person record.

Instructions on how to create a subsession order using the Enrole Sales Desk.

Instructions on how to create a subsession in the Enrole Sales Desk.

For Courses that were built in error within the Enrole - Sales Desk.

Instructions on how to cancel or transfer a subsession order using the Enrole Sales Desk.

To add a Student's specific start and end dates AND/OR final grade to a student's order that will integrate over to Colleague.

Directions for how to add additional subsession(s) to an existing order within.

How to Add Manual Refunds to Cash on Account.

How to maintain blackout dates in Enrole.

This user-friendly knowledge base article is designed to help you, as an end user, easily change your password within the Enrole Sales Desk platform. We understand the importance of account security, and by following the step-by-step instructions provided in this guide, you will be able to update your password with confidence. Whether you want to strengthen your password or simply prefer a new one, this article will walk you through the necessary actions and screens within the Enrole Sales Desk

Handling a new Order when credit card was charged but Order was not saved