Enrole is a course management, student registration, and ecommerce portal provided by Entrinsik.

Articles (16)

Enrole - Informer 4: Lookup Person Records

Discover how to efficiently use Informer 4 to find individuals in Enrole with clear step-by-step instructions. Learn to avoid errors and duplicates by copying the Enrole ID upon locating the correct person record.

Enrole - Sales Desk and Shopping Cart: Hidden URL for Public Sessions

Allow registrations for certain customers, without the Public Session displaying on the Shopping Cart to the public.

Enrole - Sales Desk: Add and Maintain Blackout Dates

How to maintain blackout dates in Enrole.

Enrole - Sales Desk: Add Manual Refund to Cash on Account

How to Add Manual Refunds to Cash on Account.

Enrole - Sales Desk: Add Sub-Orders/Subsessions

Directions for how to add additional subsession(s) to an existing order within.

Enrole - Sales Desk: Add/Edit Student Start Date, Student End Date, and Final Grade to an Order

To add a Student's specific start and end dates AND/OR final grade to a student's order that will integrate over to Colleague.

Enrole - Sales Desk: Cancel or Transfer a Subsession Order

Instructions on how to cancel or transfer a subsession order using the Enrole Sales Desk.

Enrole - Sales Desk: Courses Built in Error > Next Steps

For Courses that were built in error within the Enrole - Sales Desk.

Enrole - Sales Desk: Create a Subsession

Instructions on how to create a subsession in the Enrole Sales Desk.

Enrole - Sales Desk: Create a Subsession Order

Instructions on how to create a subsession order using the Enrole Sales Desk.

Enrole - Sales Desk: Enroll/Register a Student

To register a person/student within your staff user-interface, Enrole, you will need to add at least one attendee and one session to a "shopping cart."

Enrole - Sales Desk: Handling a new order when credit card was charged but Order was not saved

Handling a new Order when credit card was charged but Order was not saved

Enrole - Sales Desk: Handling an existing Order when card was charged but Order was not updated

Occasionally, there is a problem in which a credit card payment is charged to a participant without being properly recorded in Enrole. In other words, the credit card processor (Touchnet, Authorize.net, NelNet, PayPal, Cashnet, etc.) charges the participant's card, but Enrole does not reflect that payment on the order.

Enrole - Sales Desk: Navigate to a Subsession Detail page

Instructions on how to navigate to a Subsession Detail page in the Enrole Sales Desk.

Enrole - Sales Desk: Password Reset

This user-friendly knowledge base article is designed to help you, as an end user, easily change your password within the Enrole Sales Desk platform. We understand the importance of account security, and by following the step-by-step instructions provided in this guide, you will be able to update your password with confidence. Whether you want to strengthen your password or simply prefer a new one, this article will walk you through the necessary actions and screens within the Enrole Sales Desk

Enrole - Sales Desk: Session Built in Error

For Sessions that were built in error within the Enrole - Sales Desk.